A digital solution dedicated to remote monitoring and support for oncology patients

Our solution

Our objectives

Our therapeutic areas

Our impact

Reimbursement

Our events

For healthcare professionals

A remote monitoring platform to improve patient care

Remote monitoring platform

Safety and compliance

Our Events

For research

The use of data at the heart of our approach

Our approach

Our clinical studies

Our Health Data Warehouse

For patients

A mobile application to improve the lives of cancer patients on a daily basis

Digital supportive care

Our partners

Reinventing the way we treat cancer with our partners

Accueil Pour les soignants Pour la recherche Pour les patients Nos partenaires Ressources

Demander une démo

List of subcontractors

Building the future of oncology together

Be notified of changes to the list by registering using the form below:

Remote monitoring or mobile application

Subcontractor name

Description

Categories of personal data processed

Server location

Data transfer mechanism (if applicable)

Telemonitoring

Mailjet

Sending an email (e.g. informing about the availability of a new questionnaire)

Email address for patients and health professionals

germany
belgium

N/A

Telemonitoring

Smsmode

Sending SMS (authentication)

Telephone number for patients and health professionals

European Union

N/A

Telemonitoring

OVHcloud

Sending SMS (information on the availability of a questionnaire)

Patient phone number

france

N/A

Telemonitoring

Lifen (optional)

Interoperability solution facilitating the exchange of information between the health institution and Resilience

Patients:
• Identification data (name, gender, date of birth, patient identification number...)
• Contact details (email address, telephone number...)
• Medical information (information concerning the stay in the health institution...)
• Technical data

france
luxemburg

N/A

Telemonitoring

RingOver (optional)

Cloud phone platform

Patients:
• Identification data: name and surname
• Contact details: telephone number
• Technical data: duration of the call, etc.

france

N/A

Mobile app

Clever Cloud

• Data hosting
• Provision of a Platform as a Service (PaaS) in the OVHcloud “HDS” environment (health data hosting)

Patients:
• Identification data (name, date of birth, gender, country of residence...)

• Contact details (email address...)

• Medical information (patient's health institution, height, weight, menopausal status, menopausal status, associated diseases (co-morbidity), type of cancer, date of first diagnosis, date of last diagnosis, data on current treatments, data on treatments in recent years, data on treatments in the last years, activity status (sick leave, part-time or active therapy), symptoms and side effects...)

• Connection and usage data and navigation data (password, time of day, country, country, country, internet service provider, internet service provider, proxies, IP address, UDID, URL, operating system, resolution, number of connections, number of connections, functionalities used, functionalities used, functionalities used, use of “help” buttons, use of “help” buttons, cookies, interests and preferences, etc.)

france

N/A

Mobile app

OVHcloud

• “HDS” data hosting (health data hosting)
• Infrastructure as a Service (IaaS)

Patients:
• Identification data (name, date of birth, gender, country of residence...)
• Contact details (email address...)
• Medical information (patient's health institution, height, weight, menopausal status, menopausal status, associated diseases (co-morbidity), type of cancer, date of first diagnosis, date of last diagnosis, data on current treatments, data on treatments in recent years, data on treatments in the last years, activity status (sick leave, part-time or active therapy), symptoms and side effects...)
• Connection and usage data and navigation data (password, time of day, country, country, country, internet service provider, internet service provider, proxies, IP address, UDID, URL, operating system, resolution, number of connections, number of connections, functionalities used, functionalities used, functionalities used, use of “help” buttons, use of “help” buttons, cookies, interests and preferences, etc.)

france

N/A

Mobile app

Auth0

User authentication service

Patients: email address, phone number

germany
ireland

N/A

Mobile app

Batch

Managing notifications within the Mobile Application

Patient installation ID (allows you to save the patient's phone number and send notifications without having access to any other information)

france

N/A

Remote monitoring and mobile application without remote monitoring

Zendesk

User Support Ticketing Solution

Patients:
• Identification data (first name, last name, patient identification number)
• Contact details (email address, phone number)
• Technical data & connection data (date and time of ticket submission, problem encountered by the patient)
• All data voluntarily shared by the patient, including health data.
For tele-monitored patients only: Medical information (patient health institution, medical team).

Health professionals:
• Identification data (first name, last name, identifier)
• Contact details (email address, phone number)
• Professional information (title, position, health institution)

ireland

N/A

Remote monitoring or mobile application	Subcontractor name	Description	Categories of personal data processed	Server location	Data transfer mechanism (if applicable)
Remote Patient Monitoring	Mailjet	• Primary Email Delivery Service (e.g. to send a link to the patient's questionnaires)	• Email address of patients and professionals	• Germany • Belgium	N/A
Remote Patient Monitoring	Twilio	Remote monitoring/Smsmode/SMS sending (authentication)/Caregiver's phone number/EU/N/A	• Caregiver's phone number	• US (soon EU)	• Standard Contractual Clauses • Twilio's binding corporate rules for communication between Twilio entities
Remote Patient Monitoring	Twilio	Telemonitoring/sMsmode/Sending SMS (information about the availability of a questionnaire)/Patient telephone number/EU/N/A	• Patient's phone number	• US (soon EU)	• Standard Contractual Clauses • Twilio's binding corporate rules for communication between Twilio entities
Remote Patient Monitoring	OVHcloud	• Messaging (SMS) Services (e.g. to send a link to the patient's questionnaires)	• Patient's phone number	• France	N/A
Remote Patient Monitoring	Batch	• Push Notification Service	• Installation ID of the patient (a token that allows to register the patients' phone number and to send them notifications without having access to any other information)	• France	N/A
Remote Patient Monitoring	Lifen (optional)	• Facilitate the exchange of information between the healthcare facility and RESILIENCE	Patients: • Identification data (name, gender, date of birth, patient identification number...) • Contact details (email address, phone number...) • Medical information (information regarding the stay in the healthcare facility...) • Technical data	• France • Luxemburg	N/A
Remote Patient Monitoring	RingOver (optional)	• Calling platform	Patients: • Contact details (phone number) • Event (onboarding, alert processing...)	• France	N/A
App	Clever Cloud	• Data Hosting • Provision of a private cloud computing infrastructure (PaaS) in OVHcloud “HDS” (health data hosting) environment	Patients: • Identification data (name, date of birth, gender, country of residence...) • Contact details (email address...) • Medical information (patient's healthcare facility, height, weight, menopausal status, menopausal status, associated diseases (co-morbiditie), type of cancer, date of first diagnosis, date of last diagnosis, data on current treatments, data on treatments in the last few years, data on treatments in the last few years, data on treatments in the last few years, activity status (sick leave, half-time therapy or active), symptoms and side-effects...) • Connection data & usage and navigation data (password, time of day, country, country, country, internet service provider, country, country, internet service provider, proxies, IP address, UDID, URL, OS, resolution, number of connections, features used, features used, use of “help” buttons, cookies, interests and preferences...)	• France	N/A
App	OVHcloud	• Data Hosting in an “HDS” (health data hosting) environment • Cloud computing (IaaS)	Patients: • Identification data (name, date of birth, gender, country of residence...) • Contact details (email address...) • Medical information (patient's healthcare facility, height, weight, menopausal status, menopausal status, associated diseases (co-morbiditie), type of cancer, date of first diagnosis, date of last diagnosis, data on current treatments, data on treatments in the last few years, data on treatments in the last few years, data on treatments in the last few years, activity status (sick leave, half-time therapy or active), symptoms and side-effects...) • Connection data & usage and navigation data (password, time of day, country, country, country, internet service provider, country, country, internet service provider, proxies, IP address, UDID, URL, OS, resolution, number of connections, features used, features used, use of “help” buttons, cookies, interests and preferences...)	• France	N/A
App	Auth0	• Authentication and authorization platform	Patients: • Contact details (email address or phone number)	• Germany • Ireland	N/A
App	MailJet	• Email Delivery Service (e.g. to send a link to the patient's questionnaires)	• Email address of patients and caregivers	• Germany • Belgium	N/A
Remote Patient Monitoring and App	Zendesk	• Ticketing solution for our Customer Support	Patients: • Identification data (first name, last name, patient identification number) • Contact details (email address, phone number) • Technical data & connection data (date and time of ticket submission, problem encountered by the patient) • Any data is shared by the patient, including health data. For RPM Patients Only: Medical information (patient's healthcare facility, medical team). Caregivers: • Identification data (first name, last name, user ID) • Contact details (email address, phone number) • Professional information (title, position, healthcare facility)	• Ireland	N/A